It was almost a week after a major surgery she had at a reputable and credible hospital; i called a relation (Lisa) to know how well she is recovering. During the conversation, I noticed she was weak and could barely speak.
I was inquisitive and began asking questions as I listen to her complain.
I am extremely weak, in pain and have not slept in almost five days in addition to the fact that I can’t eat food according to the hospital Doctors. Consequently my ulcer pain has been intense.
I have complained to the doctors repeatedly and not much has been done about the post-surgery or ulcer pain.
My thoughts were streaming almost at the speed of light, not sure of what to do or say because I was miles away from her, I remembered the reason why a service I started some years ago will be invaluable.
The thought of the state of healthcare in our country; Nigeria gives tremendous concern. The list will be unending if we attempt to mention a few of the issues. But the crux of the matter in this case, is the poor follow up plaguing our entire health system and the isolation of patients whilst they are in the hospital.
May be it’s just the way ” Jonathan Bush – CEO, athenahealth puts it at the CommonWell Health Alliance Press Conference
“I think the biggest problem with healthcare today is not its cost – which is a big problem – but for all that money, it’s not an expression of our humanity”.
Perhaps, Josh Kushner – Co-Founder of Oscar Health at the Clinton Health Matters Initiative was right to say
No ‒ I feel very grateful that I’ve interacted with some extraordinary people in the healthcare space but I think what has been frustrating … is that there are a lot of people in this industry that are also just evil and they don’t actually care about the patient.”
In addition, I think ” Christopher A. Viehbacher – CEO, Sanofi was on point during the [Harvard’s Forum on Healthcare Innovation Report
“If you think about how healthcare is delivered, it’s on an ad hoc basis. Someone comes into a hospital, someone comes into a pharmacy, and someone comes into a doctor. But beyond those touch points, the patients are on their own. There’s no real continuity of care.
Medical Errors is the third leading causes of death in the United States.
SAVING THE DAY WITH A SECOND OPINION
Rather than feel sorry about the situation of my relation, a second opinion from another Doctor will be helpful. And that is exactly a part of the service we provide.
In less than five minutes, we connected Lisa to a gynecologist who is a also a Surgeon and pharmacists. Having looked into Lisa’s current health record and situation report, he made recommendations and thankfully the pain, the ulcer and food issues were better managed.
As a rule of thumb, I will like to recommend that regardless of the quality of care you receive from your primary healthcare provider or institution, a second opinion from other practitioners is a great way to care for your loved one, manage medical errors, over sight or recklessness or even poor follow up services.